PCI compliant hosting and 24 hour support
csCommerce is a Software-as-a-Service (SaaS) hosted eCommerce platform. Our data-center is fully PCI Compliant, and we take data security very seriously.
Our service SLA is backed up by a Tier 1 service agreement, which means you get the best hosting, backup and service as standard. Our solution is monitored 24/7/365 so you can be secure in the knowledge that your online business is in safe hands.
csCommerce has been designed to be able to run on either dedicated server hardware or cloud hosting for a more scalable solution. Cloud hosting enables you to increase or decrease capacity within minutes, not hours or days and the application can automatically scale itself up and down depending on your needs. It is also more resilient to failure with 99.95% availability.
Software support and online knowledge base
We take support very seriously and provide 24 hour service. We provide telephone support during normal working hours and ticketed email support out of hours.
All our clients have access via their csCommerce management portal to our online knowledge base, so you are never on your own. It is packed with easy to follow tutorials on topics such as product creation, content management and site management tasks.