A fully managed eCommerce Software-as-a-Service
(SaaS) Platform

Ensuring you're always open for business

csCommerce is delivered as a Software-as-a-Service (SaaS). Our datacenter is fully PCI Compliant, and we take data security very seriously.

Our service SLA is backed up by a Tier 1 service agreement, which means you get the best hosting, backup and service as standard. Our solution is monitored 24/7/365 so you can be secure in the knowledge that your online business is in safe hands.

We take support very seriously and are constantly looking at ways we can improve our services or software delivery. The solution has been designed and structured to run on either dedicated hardware or, for a more scalable solution, can be deployed onto the "cloud". The benefits of the cloud are:

• Elasticity - Cloud hosting enables you to increase or decrease capacity within minutes, not hours or days. We can commission one, hundreds or even thousands of server instances simultaneously. Controlled through web service APIs, the application can automatically scale itself up and down depending on our clients' needs.

• Reliability - Cloud hosting offers a highly reliable environment where replacement instances can be rapidly and predictably commissioned. The service runs on proven network infrastructure and datacenters with 99.95% availability.

Software support and online knowledge base

All our clients have access via their csCommerce management portal to our online support knowledge base, so you are never on your own. It is packed with simple "How to" examples and tutorials on simple product creation, content management and site management tasks.